Citadines Mercer Hong Kong Hotel

ex. The Mercer

29 Jervois Street, Sheung Wan, Hong Kong, China  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Citadines Mercer Hong Kong Hotel

Wi-Fi
Parking

No parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Overview

The excellent Citadines Mercer Hong Kong Hotel is a 4-star property placed near Hong Kong Park, Hong Kong Science Museum and K. S. Lo Gallery. Offering accommodation in the 29-story building, the hotel combines art deco architecture and modern facilities.

The hotel is conveniently located close to Sai Ying Pun subway station. The venue is 7 km away from the city center.

Shoppers will enjoy close proximity to boutiques and a market.

MTR Hong Kong train station is a 15-minute walk from the property. Citadines Mercer Hong Kong Hotel is located within 145 km from Fuoshan airport.

Rooms

Luxury rooms at Citadines Mercer Hong Kong Hotel are equipped with a minibar, television with satellite channels, a Nespresso machine, a DVD player and a safe. Some rooms have the city view. They also have a microwave, an electric kettle and a dishwasher available for self-catering.

Eat & Drink

There is a restaurant for guests to enjoy their meal. Dishes of Japanese cuisine are served in the Michelin star rated restaurant. Dim Sum Square and Gingko House serve a selection of meals within 100 meters from the venue.

Services

The on-site limousine rentals help to explore the area.

Relax

Citadines Mercer Hong Kong Hotel also has cribs and babysitting for guests travelling with children. The property offers a gym and a fitness centre to keep shape.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2011.  Number of floors:   29.  Number of rooms:   55.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Coffee shop
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • City shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Restaurant buffet
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services

Leisure facilities

  • Seasonal outdoor pool
  • Reflex massage

Room view

  • City view

Room facilities

  • In-room air conditioning
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Mini-fridge
  • Cookware/ Kitchen utensils

Bedroom

  • Premium bedding
  • Fluffy down duvets

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • DVD player
  • International calls
  • Free local telephone calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • One child under the age of 3 may stay free of charge when using existing bedding. 

How to reach hotel

hotel Citadines Mercer Hong Kong Hotel Hong Kong location
Show big map »

Hotel Address:

29 Jervois Street, Sheung Wan, Hong Kong, China

Get directions
City Center
  • Hong Kong
    6.8 km
Airports
  • Fuoshan (FUO)
    142.1 km
Train Stations
  • MTR Hong Kong Station
    700 m
Underground stations
  • Sheung Wan
    200 m
Restaurants
  • Canteen (cuisine: American)
    10 m
  • La Parole (cuisine: Italian, French)
    40 m
Beaches
  • Take Out Comedy
    400 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    29
  • Number of rooms:
    55

Hotel Awards

ChineseHOTEL AWARDSHighly RecommendedHong KongCitadines Mercer Hong Kong

According to guest reviews, the hotel has been rated as
Best Family Hotels in China

Use Badge

Rooms and availability

Premier Studio
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • In-house movie
Room Description:

Deluxe|STUDIO PREMIER

Premier King Studio
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • In-house movie
Premier Studio Apartment
City view
  • Room size:

    37 m²

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • Dining:Kitchenette
Room Description:

Apartment|Premier Studio Apartment

Citadines Mercer Hong Kong photos Room
Premier Suite
  • Room size:

    31 m²

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free mini-bar
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Kitchenette
  • Microwave
  • Kitchenware
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Citadines Mercer Hong Kong photos Room
Executive One-Bedroom Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • In-house movie
Room Description:

Deluxe|Double Executive One Bedroom

Executive Studio
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Studio Executive

Executive One-Bedroom King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • In-house movie
Citadines Mercer Hong Kong photos Room
Executive King Studio
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Free mini-bar
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

Deluxe|Executive Studio, 1 King Bed

Executive Studio Apartment
City view
  • Room size:

    32 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Apartment|Executive Studio Apartment

Citadines Mercer Hong Kong photos Room
Executive One-Bedroom Apartment
City view
  • Room size:

    52 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds or 1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Free mini-bar
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Dining area
  • Kitchenette
  • Microwave
  • Kitchenware
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

Apartment|Executive One Bedroom Apartment

Citadines Mercer Hong Kong Location

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  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Popular areas

  • SoHo200 m
  • Mid-Levels Escallator300 m
  • Lan Kwai Fong600 m

Places of interest

  • The Center200 m
  • The Escalator400 m
  • World Wide House600 m
  • Hong Kong Catholic Cathedral of the Immaculate Conception600 m

Train stations

  • MTR Hong Kong Station600 m
  • MTR Hong Kong Station600 m

Shopping areas

  • Cat Street200 m
  • The Landmark700 m

Monuments and Landmarks

  • Man Mo Temple200 m

Museums

  • Dr Sun Yat-sen Museum300 m

Business areas

  • International Financial Centre500 m

Underground stations

  • Sheung Wan100 m
  • Central600 m
  • Hong Kong600 m

Marina

  • Hong Kong Macau Ferry Terminal500 m
  • Central Star Ferry Pier700 m
  • Central Star Ferry Pier700 m

Local attractions

  • Victoria Peak 1.6 km
    1 Lugard Rd, Hong Kong
  • Kowloon West Promenade1.6 km
    Nga Cheung Road, Tsim Sha Tsui, Kowloon, Hong Kong
  • sky100 Hong Kong Observation Deck2.2 km
    100/F, International Commerce Centre, 1 Austin Road West, Kowloon,, Hong Kong
  • Madame Tussauds Hong Kong1.6 km
    Shop P101, The Peak Tower, 128 Peak Road, The Peak, Hong Kong
  • Clock Tower2.0 km
    Salisbury Road, Waterfront Promenade, Hong Kong

Near the hotel

  • Sheung Wan170 m
    west of Central, Hong Kong
  • Western District240 m
    Hollywood Road, Hong Kong
  • Dr Sun Yat Sen Museum370 m
    No.7 Castle Road, Mid-Levels, Central, Hong Kong
  • Take Out Comedy400 m
    34 Elgin Street, Hong Kong
  • Man Mo Temple240 m
    Fu Shin Street, Hong Kong
  • The Center290 m
    99 Queens Road Central, Hong Kong
  • Hong Kong Museum of Medical Science390 m
    2 Caine Lane, Hong Kong

Restaurants nearby

  • Canteen10 m

    Address: G/F, 19 Mercer Street
    Phone: 852-28549136

    Cuisine: American

  • Kau Kee Restaurant110 m

    Address: 21 Gough Street
    Phone: 852-28150123

    69% likes this, based on 102 reviews
    Cuisine: Chinese

  • LEE FA YUEN Korea House Restaurant40 m

    Address: G/F, Honwell Commercial Centre, 119-121 Connaught Road
    Phone: 852-25440007

    76% likes this, based on 13 reviews
    Price Range: GBP 4 - GBP 8

  • La Parole40 m

    Address: 3/F, The Pemberton, 22-26 Bonham Strand, Sheung Wan, Hong Kong
    Phone: 852-24364099

    60% likes this, based on 21 reviews
    Cuisine: Italian, French
    Price Range: GBP 15 - GBP 15

  • Bonheur50 m

    Address: 6/F.,, 22-26 Bonham Strand East, Sheung Wan
    Phone: 852-25446333

    69% likes this, based on 40 reviews

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    29
  • Number of rooms:
    55

Hotel Awards

ChineseHOTEL AWARDSHighly RecommendedHong KongCitadines Mercer Hong Kong

According to guest reviews, the hotel has been rated as
Best Family Hotels in China

Use Badge

Hotels nearby
Sohotel Hong Kong
4 stars
0.4 km

Citadines Mercer Hong Kong Reviews

Guest reviews are submitted by our customers after their stay at Citadines Mercer Hong Kong

Average guest rating

8.2out of 10
Fabulous
Based on 149 reviews

Guest reviews

  • Single
    8.2

    Really friendly service - in fact, staff went out of their way to be of assistance. Great location.

  • Group of friends
    8.8

    Nice choice, if you can afford it! Complimentary breakfasts and free wifi in the rooms - a very good deal for Hong Kong!

  • Group of friends
    5.8

    This hotel was such a big rip-off! The rooms do not look like the ones they show here, when I went to ask at the reception, they told me that there's only two rooms that looks like the one they show on booking,com. So if you want to stay in the room that is on show here, you better make sure that you will get it before you book, The room I got seems much smaller, and the view is terrible! The hotel is still underconstruction thats why I think its not fair to cost such a high price and have no facilities available. Breakfast was shocking! The breads were soft and a little wet, seems like its been out of the fridge. I paid 2500HKD a night to get this!? Unbelievable! The hotel is really small, and cost way too high for its standard. I am only 160cm tall and the sink is at the height of my thigh .. the toilet is yellow all the time, baht tub is smaller than usual size you normally see... Really dont know what to say... was a big disappointment..

  • Older travelers
    9.6

    Just outside main commercial centre and so a bit more sassy but near enough to walk for everything including night life and restaurants. Very handy for local subway transport. Small and friendly, all brand new and a little different. So new that not all finished, pool not ready for use but Gym is ( 19- 4-2011)

    No general communal area.

  • Older travelers
    9.2

    We cannot speak highly enough of the Mercer. The staff were so fantastic - when I discovered I'd left my handbag in a taxi, they immediately phoned the taxi company, and directed us to the nearby police station to make a full report. I cannot thank them enough for their help and genuine concern. We upgraded to a suite on the 29th floor which gave us plenty of room to spread out. The king size bed was high and extremely comfortable. There was also a small desk and extra tv in the bedroom. The living room also had a large tv and couch.The kitchen came with a Nespresso machine and a full range of teas. The mini bar was complimentary. The large bathroom was fully equipped, however the glass door required a blind to be lowered when using the toilet. Decor was very modern. Breakfast was served on a lower floor and was great - fresh fruit, juice, cereals, continental meats & salad, pastries, toast, etc.coffee and tea. The lobby was stylishly decorated and comfortable. The free shuttle bus to the Airport fast train (and to the nearby Star Ferry terminal) ran about every 1/2 hour and worked well for us. Again, we can't thank the staff enough for their help. And for making our stay at the Mercer as pleasant as it was under the circumstances (losing my handbag). We enjoyed staying in Sheung Wan.

    Glass bathroom door - just a hassle to have to lower the blind when using the toilet, however it wasn't a major issue for us.

  • Older travelers
    10.0

    Great location for the price. Beautifully designed. Free Wifi in all rooms. Free shuttle bus to Airport Express.

    The fact that the free shuttle bus isn't that well advertised by the hotel. What's more confusing is that there is an official Shuttle bus provided by the Airport Express but this does not serve the Mercer hotel. Instead the Mercer provide their own Shuttle, which guests should contact the hotel prior to their arrival to enquire about pick up times and point.

  • Group of friends
    7.4

    Chic, boutique hotel with close proximity to transport, eateries and entertainment. Noisy during the day but Quiet at the night. The mini bar is a bonus although we were hardly in to enjoy same. Friendly frontline staff makes a great difference.

    The modern see thru glass panels in the bathroom may pose concerns for friends travelling together as there is little privacy; however it may be suitable for couples or singles. The single beds in the room are very narrow and small, making it quite uncomfortable. Beds are also very high.

  • Single
    8.2

    Staff are very friendly, welcoming and efficient. The breakfasts are good, especially as they include some Chinese dim sum items in addition to the more conventional continental breakfast type items. I was upgraded to a suite on a high floor when checking-in at a reasonable price. The resulting room enjoyed some scenic Hong Kong views and was spacious and comfortable. I appreciated the free in-room minibar service, especially as there is no bar within the hotel.

    I missed having a bar on site. The location is close to the nearby Sheung Wan MTR station and it is easily walkable except when you have luggage. The narrow pavements can make it a challenge to access the station with luggage. Beware the cost shown for any Hong Kong hotel on Booked.net does not include a mandatory 10% tourist tax that the hotel will charge at check-out.

  • Single
    8.0

    Unlikely appearance form the outside but surprisingly good room facilities.

    Location is not ideal but close to nightlife and some business areas.

  • Couple
    9.2

    Modern, sleek design hotel... We had a suite which was very large and very nice... Good location for tourism - close to markets and metro... Good breakfast included with Western and Asian elements... Staff were friendly and helpful (though a couple of the guys spent lot of time gossiping on the phone)... English was fairly good though be careful reuest are clearly understood - we all like to agree and assent when sometimes we didn't really understand what someone said! They were helpful with an early checkin...

    More of Booked.net issue - but the proce quoted to us on the website was off by about 800hk$... The taxes and city fees were not included in the price that was quoted by the website so it was misleading...

  • Older travelers
    9.6

    Excellent and very, very friendly staff. We asked the receptionist for a nearby DimSum Restaurant and he actually walked us there! Highly recommended for frequent traveller and HongKong Island lovers. The all inclusive price [free internet, free breakfast and free mini bar consumption!] makes it all the way an excellent choice. The breakfast buffet will satisfy everybody with a choice of DimSum, cold cuts, salmon, fruit, wide choice of bread etc. Even the coffee is really good. Hope Mercer can keep this level at the prices they ask right now.

  • Older travelers
    8.8

    Small size Intersetin Design

    Room was not well maintained. Left a list of faults with reception when we left.

  • Single
    9.2

    Friendly helpful staff Room upgrade, free!

    Hard to find,taxi did it know it.

  • Couple
    7.0

    The suite had good amenities, Nespresso machine and lounge room. Close to Central, MTR and Soho.

  • Family with children
    9.6

    excellent choice, spacious room, good service and great breakfast included. easy access to shops, ferry terminal and ifc mall. short walk to mid level escalator and tram and subway station.

How to reach hotel

hotel Citadines Mercer Hong Kong Hotel Hong Kong location
Show big map »

Hotel Address:

29 Jervois Street, Sheung Wan, Hong Kong, China

Get directions
City Center
  • Hong Kong
    6.8 km
Airports
  • Fuoshan (FUO)
    142.1 km
Train Stations
  • MTR Hong Kong Station
    700 m
Underground stations
  • Sheung Wan
    200 m
Restaurants
  • Canteen (cuisine: American)
    10 m
  • La Parole (cuisine: Italian, French)
    40 m
Beaches
  • Take Out Comedy
    400 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    29
  • Number of rooms:
    55

Hotel Awards

ChineseHOTEL AWARDSHighly RecommendedHong KongCitadines Mercer Hong Kong

According to guest reviews, the hotel has been rated as
Best Family Hotels in China

Use Badge